Suspending your account

You can suspend streaming and billing on your account. Doing so will stop your videos from being playable elsewhere and will remove your account from a paid plan. All your content will still exist in your account.

Suspending your account

  1. Sign in
  2. Go to My Account
  3. Select Credit Card
  4. Click the "Suspend" button.
  5. In the next screen you will be shown any outstanding Overage amounts and any other charges still pending which will be charged when you continue.  

  6. To continue check the box beside: "Yes, please stop streaming for all my existing content."

  7. After checking it you can click the Suspend button again. 

What if I want to come back later?

With your account suspended you can still sign in at any time and Choose a new Hosting plan.  

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