My account shows as 'suspended' what can I do?

Your account could be suspended for a number of reasons including:

  • invalid credit card / expired credit card

    SOLUTION: Go to My account > Credit Card and enter a new credit card.

  • You have not chosen a paid plan or you decided to suspend services.

    SOLUTION: Subscribe to a paid plan by going to My account > Change Hosting. Then choose a plan that works for you. 

If you have any other issues with your account, please contact

Have more questions? Submit a request


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